Turnaround time

Christmas cut off point info:

My cut off point for any orders will be midnight on 2nd November 2019 , this is to ensure i can make all orders and guarantee them to arrive in time for Christmas. It also means i possibly get some time off to spend with my children and family.

Any orders placed after this date will be made and posted mid-late January. My turnaround will again start on the 10th Jan 2020 , so if you place an order in January, the minimum of 21 working days will apply.  Thankyou for all your kindness and support always.

 

 

I will be on holiday from the 11th September for a week, during this time no orders will be sent out and no emails will be responded to until i get home. This will also mean my turnaround time will increase temporarily. Thankyou for understanding.

 

 My turnaround is 21 working days (doesn't include weekends or bank holidays) this is also an average and not a definate.  When i get a large influx of orders my turnaround time may increase by a number or weeks temporarily.

If i go over my turnaround average, it is impossible for me to contact every customer to advise them of this, however please do email me or message me via social media for an update on your order. 

If you also ordered for a specific event, or occasion , please email me beforehand so i can put a note in my diary.

My turnaround started again on the 7th January after Christmas, this also had to include 2 weeks of November orders and the whole of December orders. Please bear this in mind when ordering. 

If you think due to the turnaround time, or your little one has suddenly has a growth spurt, i am always more than happy to up size for you (free of charge of course), i want your little one to get as much wear out of their outfit as possible.