Delivery, Postage costs and Returns

Delivery

 Please allow 21 working days( working days don't include weekends or bank holidays) for any orders to be made and shipped, this is an average , i am single handedly running a business, so cannot predict when i get a big influx of orders the turnaround may increase by a number of weeks. 

I use Royal Mail to ship any orders, and are sent tracked and signed for. If any Parcels get lost, no refund will be given. If the period of time has passed that Royal mail will class post as officially lost, and the parcel still hasn't arrived , I shall then re make the order and re post out to you.

Returns Policy

If you receive an order and you change your mind , as long as it's not personalised then please return it back to me in it's original condition, unwashed and unworn within 14 days. I will then refund you minus the postage.  If you believe there to be a fault with any order you receive, please contact me within 14 days of receving the item on Claire@arabellaandbear.com

Postage Costs UK

£0-£25   Royal Mail 1st class standard £2.60

£25-£40 Royal Mail 1st class standard £4.50

£40-£75 Royal Mail 1st class signed for £5.50

£75 + Royal Mail 1st class signed for FREE

Postage Costs Europe

£0-£25   Royal Mail 1st class airmail £4.25

£25-£40 Royal Mail 1st class airmail £6.50

£40-£75 Royal Mail 1st class airmail signed for £11.95

£75 + Royal Mail 1st class airmail signed for £12.95

Postage costs worldwide

£0-£25   Royal Mail 1st class airmail £5.50

£25-£40 Royal Mail 1st class airmail £8.50

£40-£75 Royal Mail 1st class airmail signed for £13.50

£75 + Royal Mail 1st class airmail signed for £16.50